Reference

Our Terms, Your Rights on bonus918

Everything you do on bonus918 — from funding your account with Touch 'n Go eWallet or Boost to placing a bet — sits within a clear legal framework. Access and eligibility depend on local law and are available where local law permits.

Account TermsPrivacy & DataCookie PolicyJurisdiction Notice

Explore the Lobby Read FAQ

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your rights, a data request, or a dispute about your account, reach us through any of the channels below. Players in Shah Alam and across Malaysia can expect a response within one business day for policy-related queries.

Live Chat Open the chat widget from any page on bonus918. For legal or account queries, select 'Account & Policy' from the topic menu so your message reaches the right team.

Email Support Send your query to our support address listed in your account dashboard. Include your registered account ID and a brief description of the legal or policy issue you are raising.

Account Help Centre The Help Centre at bonus918 covers account verification steps, data requests and how to submit a formal complaint if a live-chat resolution was not satisfactory.

What Our Legal Terms Actually Cover

bonus918 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms set out the rules that govern your account, your transactions and how we handle your data. When you deposit via Touch 'n Go eWallet, Boost or GrabPay, the transaction is processed under the payment provider's own terms alongside ours — both sets apply. Eligibility

1
to use bonus918 is determined by the laws of your jurisdiction; if local law does not permit access to this type of platform, these terms do not extend coverage to you. We reserve the right to suspend or close accounts where we have reason to believe
2
terms have been breached, including providing false registration details. All disputes are handled through the contact channels listed on this page, and we aim to respond within one business day. Ringgit (RM) is the account currency for Malaysia accounts, and all displayed balances, limits and transaction
3
records reflect that denomination. We update these terms when regulations or platform features change; the version published on this page is always the current one.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data handling are not afterthoughts — they are built into how the platform runs. Here is what we do in practice.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of held data via email.

Cookie Use

bonus918 uses session and analytics cookies to keep you logged in across your mobile browser and to understand which pages load slowly. You can manage cookie preferences in your browser settings at any time.

Account Security

Login is protected by a one-time password (OTP) sent to your registered mobile number. If you suspect unauthorised access, use the 'Forgot Password' flow immediately and contact live chat to flag the account.

Data Change Requests

To update your registered name, phone number or email, submit a request through live chat with a copy of your ID. Changes to payment details — including your linked Touch 'n Go eWallet or GrabPay account — require the same verification step.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work in practice.

They apply to anyone who opens an account on bonus918. Access is subject to local law — if your jurisdiction does not permit this type of platform, the terms do not grant you eligibility.

Email our support address from your registered email address, include your account ID, and state that you are making a data access request. We will respond within one business day.

Yes. Submit a deletion request via email or live chat. We will process it subject to any retention obligations under applicable law, and confirm once the deletion is complete.

We publish the updated terms on this page and notify you via your registered email. Continuing to use the platform after the notice period means you accept the revised terms.

If a deposit via Boost, GrabPay or FPX does not reflect in your account, contact live chat with the transaction reference number. We will check against our payment processor records and resolve it.

Data is stored on servers in jurisdictions that meet applicable data-protection standards. We do not sell your personal data to third parties outside the scope described in our privacy policy.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Our Terms, Your Rights on bonus918

How to Reach Us on Legal or Policy Matters

How We Handle Your Data and Account

Data Retention

Cookie Use

Account Security

Data Change Requests

Common Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 How do I request a copy of my personal data?

03 Can I ask for my data to be deleted?

04 What happens to my account if the terms change?

05 How are payment disputes handled?

06 Where is my account data stored?

Legal

Related pages

Related pages